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What are EAP Solutions Worklife Services?
Balancing the competing demands of work and family life can be a very difficult and frustrating task. EAP Solutions’ WorkLife Services bridge these challenges with a comprehensive Web-based resource center, which has thousands of resource articles to make your life easier.
For employees whose company has purchased the optional Personalized and Customized WorkLife Consultation Service, a WorkLife specialist is available 24/7 to identify resources close to your home or work that may be helpful in bringing more balance to your life.
All client companies receive our comprehensive Web-based product, which provides employees with thousands of pages of resource information and access to national and local databases
For client companies who have purchased an upgraded product, employees may access Web-based locators or personalized WorkLife consultation services available by phone or email.
A 2005 study of over 1,000 companies by the Family and Work Institute found that over 50% of employers provide work-life services as a recruitment and retention strategy, while 25% recognize the productivity and engagement commitment. The study’s conclusion is that work-life services are not an HR solution but a business solution for a competitive workforce that bridges gender, ethnic, and generational differences.
To give you an idea of how EAP WorkLife can ease the stress and pressures of daily living, this section describes how you can use our Platinum level of service.
- Parenting and child care services: Get help with child care, back-up emergency child care services, and adoption.
- Eldercare resources and consultation: Talk to one of our eldercare specialists to think through options for helping an older relative or friend.
- Education from pre-school to adult: Get help for deciding on the right school as well as finding special needs programs, college choices, and even summer camps.
- Relocation resources: Recruiting a new employee? Our specialists can assist by providing relocation information and resources.
- Legal consultation: Get help with legal consultation services.
- Financial consultation: Talk to an expert about money issues.
- Daily Life Events: Need help finding reasonably priced hotels for your vacation in Disneyworld? Or how about finding a kennel for your dog or cat on short notice? Our daily life consultants are masters at tracking down important resources to make your day easier.
EAP Solutions WorkLife services also offer the following:
- Telephone and Web-based chat access to a life-work specialist
- Personalized consultations, including comprehensive follow-up services
- Promotional materials to maximize program effectiveness
- EAP integration to ensure employees receive the proper service
- Website with audio clips, videos, and monthly webinars
- Monthly newsletters for employees
What kinds of questions can I ask if my company has the Platinum Service?
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“My day care provider is moving, can I find another provider before the end of the week?”
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“I would like to start exercising more and I heard about Pilates. Can you send me information about Pilates and where I can take classes in my area?”
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“My wife has taken a new job and we will be moving. Do you know of any housing options as well as school and community organizations that we can look into?.”
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“My son was recently diagnosed with ADHD. Are there any summer programs or camps that would provide specialized support for him and my husband?”
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“My son is just starting to look at college, but we don't know where to begin. Can you provide me with information on midsized Eastern colleges as well as financial aid information?”
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