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Financial Assistance Program
Disclaimer
The information contained on this website is for informational purposes only. EAP Solutions does not endorse, recommend, or represent that the information is accurate or complete and is not responsible for any action or inaction taken in response to it.
None of the referral sources found on or through this website have been screened or approved by EAP Solutions. You have the sole and independent obligation to research the qualifications of all professionals and/or service providers and to decide whether to engage their services. EAP Solutions is not responsible for the services provided by any referral source found on or through the website.
EAP Solutions Financial Assist Program provides telephonic financial support and education to help employees avoid financial trouble and attain financial goals. Our counselors are knowledgeable in a wide range of financial topics including:
- Debt reduction and management
- Housing education and purchasing
- Budgeting
- Foreclosure prevention
- Bankruptcy prevention
- Financial planning
- Long-term goal setting
Educational materials are available on-line or in hard copy from a comprehensive library of financial educational materials written in English and Spanish.
EAP Solutions WorkLife financial services are for general informational purposes only. Specific referrals to financial consultants are not an included service.
Financial Assist Services
Inclusions and Exclusions
| Issue |
Inclusion |
Exclusion |
| Bankruptcy |
Has not filed yet -"thinks has to file". Has been told has to go to financial counseling as part of new Bankruptcy law |
Revisit of bankruptcy decree. Is currently in the process of filing. |
| Budgeting |
Setting up efficient household budget, budget for paying off debt. See also description under Major Life Event Planning. |
*Detailed Retirement Planning |
| Buying 1st Home |
Steps to take throughout planning, buying and closing process, federal/state programs for 1st time home buyers (help walk thru process) review of credit score and how to improve; review of credit reports (for additional fee $10); tips for working with mortgage brokers and what types of different mortgages and interest rates/impact on changes in the rate mean |
Buying commercial property. Buying 2nd home or "vacation" home |
| College Fund Planning |
See Major Life Event Planning below |
|
| Credit Card Debt |
Stopping collection calls, lowering interest rates, consolidating debt, structured/administrated payment plans, how to manage incoming funds better, where to cut expenses so can pay down debt on own, fraud issues, how to read credit report/improve credit score |
Has already filed for bankruptcy. Wants money (loan/"free" money) to help pay creditors |
| Credit Card Fraud |
Assessment and suggestions for rectifying credit card fraud-Example: Received monthly credit card statement and there are charges for items purchased at stores or locations never been to or items purchased at retailers frequented but know did not buy |
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| Foreclosure |
In-depth consultation around the issues leading to possible foreclosure currently or in near future, options available, benefits and consequences of each option |
Foreclosure/Lien already in process on home by mortgage company/bank |
| Financial Planning |
General (NON-SPECIFIC) overview of how to access own risk "profile"; how to read a prospectus or other financial paperwork, goals for future and how to budget to meet financial goals, retirement and estate planning basics |
Evaluate funds chosen in employer-offered 401K; comparison and review of detailed financial products with a particular provider or between 2 or more different financial service providers |
| Identity Theft |
True identity theft is defined as: Caller indicates they received a call from a collection agency for a credit card they did not possess with debt for items they did not own, purchased in state(s) they have never been to or resided in. Pulled own credit report and found instances of cards/loans they did not take out or possess. |
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| Major Life Event Planning |
Planning for a big life event - options available for savings and financial management strategies in relationship to "Big Life Events" include planning for child(ren)s college education, own education, retirement*, divorce, wedding, buying home
| Detailed Retirement Planning or Financial Planning |
| *Retirement Planning |
*See Major Life Event Planning |
Detailed Retirement planning |
| Taxes |
NONE |
ALL Questions |
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