Training and Workshops
LifeSolutions Consultative Training Approach
Our consultative training process acknowledges the complexity of the variables that contribute to a workplace issue and operates on an assumption that managers are successful when supported in using their best problem-solving capabilities. This consultative model identifies specific opportunities for training, such as the manager’s style and the nature of the team environment, and takes into consideration the role training has played in the work group to develop a program that provides the greatest chance for successful change.
Consultative Training Process
The LifeSolutions staff utilizes this proven consultative approach in all sessions.
The LifeSolutions staff utiliezes this proven consultative approach in all sessions.
- A Manager or Human Resources team member contacts LifeSolutions National Service Center (NSC) using 1-800-647-3327 and expresses an interest in one of LifeSolutions workshops (listed below):
- The LifeSolutions National Service Center connects that individual with a LifeSolutions consultative training specialist.
- Utilizing a consultative approach, the LifeSolutions professional talks with the caller to determine:
- What prompted the request
- How the situation is currently being addressed
- Success criteria for resolution of the issue
- Goals and expectations of the requested training
- Based on the above, a plan of action is developed.
- Discuss appropriate training options.
- Establish time frames and resources.
- Clarify goals and outcomes.
- Schedule training when it is recommended.
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Available Workshop Areas
Workshop content is focused in three areas:
- Managing disruptive and disrespectful relationships at work;
- Engaging employees using more effective coping strategies;
- and Decreasing “presenteeism” — a lack of focus, attention, and productivity at work — through wellness initiatives and resources.
LifeSolutions trainings are grouped in the following areas. Specific content in each area will be determined as part of the consultation process.
- LifeSolutions orientations:
- New Employee and Follow-Up Orientations
- Coaching and managing employee performance:
- Supervisor Training: Effective Referral to LifeSolutions - In-person and Online
- Signs and Symptoms of Chemical Dependency
- Managing relationships at work:
- Creating a Respectful Workplace; Improving Interpersonal Diversity
- Communication Skills (for managers, supervisors and employees)
- Generations at Work
- Presenteeism and wellness:
- Stress Management: A Path to Well-being
- Depression Awareness for Managers
- Caregiving for Caregivers
- Weight Management and Smoking Cessation.
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Online Skill Builders
As leaders, what we do and say can have significant impact on those around us. LifeSolutions offers a series of self-guided online courses specifically developed to equip managers and supervisors with the appropriate tools to help make a positive impact in the workplace.
Our leadership courses include the following categories:
- Improving relationships at work
- Developing a more productive team
- Enhancing managerial effectiveness and basic business skills
Simply follow the steps below to learn more and/or to get started:
- Click on WorkLife login top right of this webpage
- Enter your company code
- If you do not know your code, call 1-800-647-3327
- Locate Working Smarter within left side menu
- Click on Effective Manager
- Click on Skill Builders
- Click on title of interest within the Skill Builders library
- This step will allow you to review highlights of each course
- Click on link at bottom (within the Skill Builders highlight) to get started
If you have questions please call 1-800-647-3327
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To request additional information on LifeSolutions' available training programs, call us toll-free at 1-800-647-3327.
