The referral and authorization for employee/client services that I receive from EAP Solutions is efficient and assures a quick client/provider connection.
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93% of our affiliates agree or strongly agree
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Information provided on employee and client at time ofreferral is satisfactory.
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89% of our affiliates agree or strongly agree
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The opening, closing, and reimbursement forms are easily understood and easily completed.
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80% of our affiiates agree or strongly agree
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The Affiliate Manual is a useful resource.
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78% of our affiliates agree or strongly agree
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The Care Management staff is courteous.
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97% of our affiliates agree or strongly agree
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The Care Management staff answers questions to my satisfaction.
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95% of our affiliates agree or strongly agree
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Questions about claims processing are answered quickly and to my satisfaction.
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87% of our affiliates agree or strongly agree
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My claims for payment are paid accurately
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91% of our affiliates agree or strongly agree
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My claims for payment are made in a timely fashion
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74% of our affiliates agree or strongly agree
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Overall, I am satisfied with being an affiliate provider
for EAP Solutions.
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91% of our affiliates agree or strongly agree
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