Training and Workshops

EAP Solutions professionals are experienced in providing a full complement of training programs and educational workshops. From employee orientation to a supervisor training, the wide variety of workshops available are designed to help all employees build the skills they need to succeed at work and at home.

In all types of workgroups: Educational programs have been shown to improve staff satisfaction and provide valuable preventive information. When presented by knowledgeable professionals, these programs also can serve as a bridge to services for employees interested in EAP counseling. Educational workshops are also available for managers and supervisors.

For your organization: In order for your organization to effectively monitor requests for training, consult with your Human Resources Department prior to scheduling a workshop or training session. EAP Solutions will work one-on-one with your organization to ensure that each training or workshop is tailored to your needs and objectives. Please contact us well in advance of your anticipated workshop date to inquire about availability.

For your convenience, all training programs and workshops are listed below in four categories:

	EAP Employee Orientation Personal Development Interpersonal Skills EAP Supervisor Training Refresher Training for Supervisors NEW

Employees are offered a full overview of free and confidential EAP services available to them and their families including support, consultation, short-term counseling, assessment and referral to resources, appointment scheduling, 24-hour emergency consultation and educational opportunities.

The workshops in this category help employees to manage their emotions, improve their communication skills, manage through stressful situations, prioritize tasks, manage time efficiently, and adapt to ever-present changes in their work and personal life.

Good communication skills are crucial to relationships at work and at home. In addition to learning to communicate effectively, being sensitive to various social styles and adapting to others can improve productivity and work satisfaction. Focusing on respectful and appropriate behavior and learning skills to resolve conflicts is mutually beneficial.

EAP Supervisor training assists supervisors in identifying performance problems and in learning the skills to resolve them. Training is comprised of 30-60 minute presentations describing the EAP and ways supervisors can use it as a tool to improve productivity and absenteeism. The sessions highlight symptoms of work decline and awareness of how personal problems may be affecting performance. When performance issues are involved, we advise that consultations with both Human Resources and EAP occur. The supervisor training increases a supervisor’s knowledge of the Employee Assistance Program and provides skills for referring employees to EAP.

EAP Online Supervisor Training is also available as arranged through your EAP account manager and Human Relations department.

To request additional information on training programs by EAP Solutions, please call us toll-free at 800-647-3327 or email us at askeap@eapsolutions.com.

Refresher Training for Supervisors NEW

EAP Solutions is announcing a new online course called, EAP Refresher Training for Supervisors: Avoiding Missteps, Myths, and Misconceptions.

This online course is a self-guided process to reintroduce supervisors to the role of the EAP in supporting their employees' return to expected levels of work performance. The course takes the supervisor through 13 short tutorials from Communicating with the EAP
to Following Up and what to do If Problems Return. Offering practical tips in how to address performance issues, this course encourages the supervisor to act proactively.

Click here to complete the training.